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Posts tagged Support

Play Button Grayed Out: Troubleshooting Windows Microphone Privacy Settings

Users sometimes encounter an issue in which the play button and other media controls on FATpick's song player are disabled, appearing as a grayed-out button that cannot be clicked. The most common cause for this symptom is that FATpick is blocked from accessing the microphone due to the operating system's security or privacy settings. Here's how to address that issue.

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How to Share App Logs with FATpick Support

The FATpick app writes error messages and other basic debugging information to a small text file on your local hard drive. If you run into an unexpected problem with FATpick it's possible the log will contain information that can help our support team troubleshoot the issue. There is a button in the app that will upload the contents of that error log to our servers where our support team can review it. Here's how to do that.

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Using the Focusrite Scarlett Solo with FATpick

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FATpick works great with your laptop's built-in microphone, an external USB or AUX mic, or guitar-to-USB connection like Rocksmith's Real Tone cable. But it's hard to beat the quality, performance and convenience offered by an external audio interface. Some users have had questions about how to use an audio interface like the Focusrite Scarlett Solo to connect their guitar to FATpick. This post has answers.

This guide is based on the Scarlett Solo - a simple but powerful device the maps two inputs (an XLR microphone and a 1/4" line/instrument/guitar cable) into a two-channel stereo output stream that connects to your computer via USB - but FATpick supports audio interface devices of all shapes and sizes, and in most configurations. We've selected the Solo as an example, due to it's popularity and simplicity, but the information and advice contained herein should also be helpful for and applicable to most other USB audio interface devices.

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Note Detection Basics

General guidelines on how to improve the accuracy of the note detection that powers FATpick's real-time note accuracy and timing feedback. Advice on troubleshooting common problems with note recognition.

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Audio Device Input and Channel Configuration

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If you're using a multi-port audio interface device - like the Focusrite Scarlet series, to name one popular example - here's how to configure FATpick to monitor an arbitrary input and channel.

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ENV Variables for Advanced Customization

Partial listing of ENV and INI parameters for advanced configuration of FATpick.

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When does FATpick expect a note to start?

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If you've ever wondered exactly when FATpick expects you to play a note to achieve perfect timing - or just want a better understanding of the timing component of FATpick's note detection - this is the post for you.

When should I "hit" a note? What point am I supposed to be targeting? Is there some visual indication I can track against? Is there another cue I can look for?

The answers to all these questions - and detailed, illustrated examples of the note-timing behavior - can be found inside.

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Audio Input Configuration Examples

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FATpick can use your built-in microphone to listen to your performance and provide feedback on your timing and accuracy as you play along with any tab. But that's just the tip of the iceberg with respect to the audio input configuration options. FATpick also supports guitar-to-USB cables like Real Tone, audio interface devices like the Focusrite Scarlett or Behringer UMC, and virtually any other input source your operating system recognizes as an "audio device". To provide a sense of the range of possibilities - and to help you better understand the pros and cons of the different configurations - this post describes several examples of different ways you connect your guitar to FATpick.

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Understanding Audio Devices

A gentle introduction to some technical terms that provide the background and context needed to understand some of the more advanced audio configuration options.

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INI File Configuration

Most users won't need to worry about this, but in addition to the in-app settings, it is possible to customize or control various advanced aspects of the FATpick application using an external configuration file. This post describes the use and validation of these initialization files.

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Edit Song Details

Use the edit song details menu to manage and maintain the songs you've added to FATpick.

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Where to Find Guitar Tabs

Six dependable sources for high-quality GuitarPro tabs that you can import into FATpick and other music-processing software.

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