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Posts tagged Support

Legacy (v1) clients are no longer supported

Legacy vesions of the FATpick app are no longer supported. If you're using a first-generation (v1.x) instance of the app, please go to fatpick.com/get and upgrade. It's quick and easy, and besides, you'll be delighted how much has improved in the latest version.

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Where to Find Guitar Tabs

Six dependable sources for high-quality GuitarPro tabs that you can import into FATpick and other music-processing software.

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Updating FATpick - Automatically or Manually

The FATpick app will upgrade itself automatically when a new release is available. Learn more about the auto-update feature, and how to update FATpick manually should you need to.

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Keyboard Shortcuts

List of keyboard shortcuts you can use to navigate most of the FATpick application.

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Cracked?

It's come to our attention that some warez sites claim to have a 'cracked' version of FATpick for download. There's literally no reason for this. The app is already free, and wouldn't operate stand-alone anyway. Don't risk being infected with malware to get an unmodified installer for an older, crappier version of FATpick. Go to FATpick.com/downloads (or a reputable software directory) and get the real thing, safely and securely.

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Application Logs

Application logs may contain information that can help the FATpick Support Team diagnose and resolve any technical issues you might encounter. Here's how to enable the logs and share them with the FATpick team.

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Enabling Hardware Acceleration to Maximize Performance

Enable high-performance graphics mode to allow FATpick to take full advantage of your computer's capabilities.

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Windows Installation Instructions

Instructions on installing FATpick on Microsoft Windows and related tips.

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Installing FATpick with Microsoft Edge

Microsoft Edge and Windows SmartScreen warnings during the installation process, what they mean, and what to do about them.

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Phasing out support for FATpick v1.x

FATpick will soon drop support for the older (v1) generation of the desktop client application. Please upgrade to avoid disruption.

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Adding Custom Songs

Play custom songs in FATpick by importing a Guitar Pro file.

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Logging in to your FATpick account

Quick tips on logging-in to your FATpick account and how to reset your password.

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