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FATpick Support

Where to find help for installing, running and making the most of FATpick.

Get FATpick

Download FATpick for Windows PCs, Linux or MacOS immediately and start playing in minutes, or sign up for early-access to FATpick for mobile devices.

Knowledge Base

Our blog, Liner Notes, contains several categories of customer support articles, including:

Features

User-manual-style descriptions of individual features.

Support

How-to articles and other general support information. Also see platform-specific support for Windows and MacOS.

Troubleshooting

Problem-solving and self-support guides for common issues. Also see platform-specific troubleshooting for Windows and MacOS.

Change Log

We typically release an upgrade to FATpick every couple of weeks. The Release Notes category in the blog contains a history of changes introduced in each release.

Older Content

These articles were originally created for an older version of FATpick. The interface and some features have changed a little since then but the information is still mostly relevant.

User's Guide

User manual for an older version of FATpick.

Troubleshooting and FAQ

Troubleshooting guide for an older version of FATpick.

Contact Support

If you still can't find an answer to your question or a solution to your issue, please contact our support team. We're here to help.
You can reach our support team by:
  • Using the online contact form, as linked above.
  • Clicking on the lightbulb icon on any screen in the app to open the in-app feedback form.
  • Email to support@(our domain name).com.
  • Sending a tweet or DM to our Twitter @FATpickApp.